Frequently Asked Questions

General

What is the MCW Affiliate Program?

The MCW Affiliate Program is a Partnership Program which allows you to receive commission on every player you referred to MCW based on the player’s wagering activity over the course of the player’s account life.

How can I register with the affiliate program?

To join our Affiliate Program, simply contact our Affiliate Manager regarding your acceptance into the program. For the meantime, please read through our terms and conditions.

Can an affiliate have more than one account?

Affiliate shall not have more than one affiliate account, nor shall an Affiliate be allowed to earn commissions on their own or through any related parties.

What is the percentage of profit that I get paid?

MCW offers one of the best Affiliate Program commissions available in the Internet Gaming industry today. Our affiliates can enjoy up to a 45% commission. MCW guarantees you one of the best conversion ratios on the web today.

How do I know how much money I am making?

We provide online stats for you 24 hours a day, 7 days a week and 365 days a year. Login with your username and password to our secure affiliate stats interface page to see how much you’ve earned and other relevant stats.

Is there a setup fee?

To sign up in MCW Affiliate Program is absolutely free!

Can the affiliate himself also be a player?

Affiliates will not be allowed to place wagers using an Affiliate account. An affiliate needs to register and use his/her player account to place wagers.

If I have multiple websites, do I need to create multiple affiliate accounts?

If you have multiple sites, we can register them all under one account and pay you a consolidated commission each month using your existing account. There is no need to create another account for every website created, since Affiliates are not allowed to have multiple accounts.

Do you carry over negative balances?

Yes, when you incur a negative balance, it will be carried over to the next month. For example, if for the month of January your affiliate account ends with –R1000, this amount will be carried to February. If at the end of February your affiliate account earns R3000, the total balance will be R2000 (R3000 deduct –R1000). However, if your account is still making a loss at the end of February, for example –R500, then it will be added to the previous negative and be carried forward to March resulting in your March balance brought forward to be –R1500. The commission earned shall then be paid according to the scale.

What are my responsibilities as an affiliate?

As an Affiliate, you are responsible for promoting MCW by implementing the advertising, banners and tracking URL’s on your websites, e-mails or other communications.

Commissions

How can I determine my commission percentage rate?

Your commission percentage rate is generated by both the monthly net loss of the players and the number of active players within the qualifying period.

How and when do I get paid?

We pay our affiliates by the middle of every month. Depending on the amount due that month, we will send you the money through wire transfer or any other available method.

Reporting

How can I check my account statistics?

You can login to our affiliate page by entering your username and password to check your account details.

I have checked the online stats for a while, but they haven’t changed.

The affiliate interface updates once a day.

What information is displayed on my stats page?

MCW’s Affiliate system displays traffic stats for affiliates in real time, anytime. You will be able to view the exact number of Impressions and Clicks. Signups and Revenue stats are updated once a day. These stats will enable you to judge whether or not certain marketing strategies and campaigns work for you or not.

We pay our affiliates by the middle of every month. Depending on the amount due that month, we will send you the money through wire transfer or any other available method.

Account Information

Can I change my currency preference to another?

If you choose to change your currency, please contact our affiliate manager.

What to do if I forget my login details?

Please contact our customer support.

Marketing

How does the tracking link work?

We use your affiliate ID for your tracking link so we can trace the players joining from your website.
You can assign a specific KEYWORDS to help you track which channel performed the best.
Example: If you are promoting in Facebook and Forum. You can define the keywords as fb and fr and your link will look like this
• url/af/your-affiliate-id/fb
• url/af/your-affiliate-id/fr

Can I use an affiliate link and refer a friend code at the same time?

Affiliate link and refer a friend code cannot be used concurrently. If a player signs up using your affiliate link and at the same time fills in a refer a friend code, his registration will be considered under Refer A Friend Program and not under your affiliate account.

If a player account fails to register under my affiliate account, can I request to change it?

Once a player has created his account, the affiliate tag will not be able to be modified. We advised our affiliates to track their player sign-up regularly.

Can I request promotional materials? How?

Yes, you may contact our affiliate manager and make a request for the promotional material.

Why my players register with my affiliate link but do not tag under my affiliate account?

This scenario happens if the player has clicked other affiliate links, keyed in refer a friend code during registration, or deleted his browser cookies. In this case, the player who registers will not be tagged under your affiliate account.